Senior Associate – Pre-sales

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Position Name: Senior Associate – Pre-sales

Location: Mumbai

Years of Experience: 4 - 6 Years

Code : PSA/JR

Position Overview:

We are looking for skilled and enthusiastic Presales Associates to join our team. You will play a pivotal role in supporting the sales team by providing technical expertise, product knowledge, and comprehensive solutions to potential customers. Your primary objective will be to understand the customer's needs, demonstrate the value of our products or services, and assist in closing deals effectively.

  • Technical Consultation: Collaborate with the sales team and engage with potential clients to understand their requirements, challenges, and objectives. Provide technical guidance and solutions that align with the client's needs and demonstrating how our products/services address their pain points.
  • Product Demonstrations: Conduct product demonstrations and presentations to showcase the features, functionalities, and benefits of our offerings. Customize demonstrations to suit each customer's unique use cases and industry requirements.
  • RFP/RFI Responses: Lead the preparation of responses to Requests for Proposal (RFPs) and Requests for Information (RFIs). Ensure that all technical aspects of the proposal are addressed accurately and professionally.
  • Competitive Analysis: Keep abreast of industry trends and competitors' offerings. Conduct competitive analysis to highlight our strengths and differentiate our products/services from competitors.
  • Customer Relationship Building: Build strong relationships with potential customers during the pre-sales process. Understand their pain points and objectives thoroughly, ensuring that proposed solutions align with their long-term goals.
  • Collaboration: Collaborate closely with the sales team, product managers, and subject matter experts to ensure a smooth transition from presales to the sales closure process.
  • Continuous Learning: Stay up to date with product enhancements, industry trends, and emerging technologies to maintain a deep understanding of our products and the markets we serve.
Candidate Skills (must have)
  • BE/B Tech in any branch.
  • Proven experience in presales and technical sales of software solutions.
  • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Strong analytical and problem-solving skills to understand customer needs and propose effective solutions.
  • In-depth knowledge of the company's products/services and the ability to relate them to customer requirements effectively.
  • Familiarity with various industries and the ability to adapt solutions to different use cases.
  • Ability to work in a fast-paced environment, manage multiple opportunities simultaneously, and meet tight deadlines.
  • Proficiency in using collaboration tools, CRM systems, and sales enablement platforms.

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